Introduction and Data Controller Information

FuturonMaxonTech ("we," "us," or "our") operates futuronmaxontech.org and provides SEO tools and software solutions. We are committed to protecting your privacy and complying with Taiwan's Personal Data Protection Act and international data protection standards.

This policy applies to all personal data we collect through our website, software applications, and related services. We encourage you to read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Personal Information You Provide

When you interact with our services, we may collect various types of personal information that you voluntarily provide to us:

• Contact information including name, email address, phone number, and business address
• Account registration details such as username, password, and profile information
• Business information including company name, website URL, and industry sector
• Payment information for subscription services (processed securely through third-party providers)
• Communication records including support tickets, emails, and chat conversations
• Survey responses and feedback you choose to provide

Automatically Collected Information

Our systems automatically collect certain technical information when you use our services:

How We Use Your Information

We process your personal data for specific, legitimate business purposes that are directly related to providing and improving our SEO tools and software services:

Service Provision and Account Management

• Creating and maintaining your user account and profile
• Processing subscription payments and managing billing information
• Delivering our SEO analysis tools and software features
• Providing technical support and customer service assistance
• Sending important account notifications and service updates

Product Development and Improvement

We analyze usage patterns and performance data to enhance our services. This includes identifying popular features, understanding user workflows, and developing new tools that better serve our customers' SEO needs. All analysis is conducted in ways that protect individual privacy while providing insights for service improvement.

Communication and Marketing

With your consent, we may send you information about new features, industry insights, and promotional offers. You can opt out of marketing communications at any time while continuing to receive essential service-related messages.

Data Sharing and Third-Party Relationships

We maintain strict controls over how your personal information is shared and only work with trusted partners who meet our security and privacy standards.

Service Providers and Business Partners

We share limited personal information with carefully selected third parties who help us operate our business:

• Payment processors for secure transaction handling and subscription management
• Cloud hosting providers for data storage and application infrastructure
• Analytics services for understanding user behavior and service performance
• Customer support platforms for managing help desk and communication tools
• Email service providers for delivering transactional and marketing communications

All third-party providers are bound by contractual agreements that require them to protect your data and use it only for specified purposes. We regularly review these relationships to ensure ongoing compliance with privacy standards.

Legal Disclosure Requirements

In certain circumstances, we may be required to disclose personal information to comply with legal obligations, respond to government requests, or protect our rights and the safety of our users. Such disclosures will be limited to what is legally required and necessary.

Your Rights and Data Control

Access and Portability Rights

You can request a complete copy of all personal data we hold about you. This includes account information, usage history, and any other data associated with your account. We provide this information in a structured, commonly used format that allows you to transfer it to other services if desired.

Correction and Update Procedures

You can update most of your personal information directly through your account settings. For information you cannot modify yourself, contact our support team, and we will make necessary corrections within five business days of receiving your request.

Deletion and Account Closure

You may request complete deletion of your personal data and account closure at any time. We will permanently remove your information from our active systems within 30 days, except for data we are legally required to retain for business records or compliance purposes.

Marketing Communication Preferences

You can control your communication preferences through your account settings or by using unsubscribe links in our emails. You will continue to receive essential service communications even if you opt out of marketing messages.

Data Security and Protection Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our approach includes both technical safeguards and organizational policies.

Technical Security Controls

• End-to-end encryption for data transmission using TLS 1.3 protocols
• Advanced encryption standards (AES-256) for data storage and backups
• Multi-factor authentication requirements for administrative access
• Regular security audits and penetration testing by independent firms
• Automated monitoring systems for detecting suspicious activities
• Secure development practices including code reviews and vulnerability scanning

Organizational Security Practices

Our team follows strict security protocols including background checks for employees with data access, regular security training programs, and principle of least privilege access controls. We maintain detailed incident response procedures and conduct regular drills to ensure preparedness.

Data Breach Response

In the unlikely event of a data breach, we will notify affected users within 72 hours and provide detailed information about what happened, what data was involved, and what steps we are taking to address the situation.

Data Retention and Deletion Policies

We regularly review our data retention practices and delete information that is no longer necessary for business or legal purposes. Automated deletion processes ensure data is removed according to these schedules unless you specifically request earlier deletion.

International Data Transfers and Cross-Border Processing

As a technology company serving global customers, we may transfer your personal data outside of Taiwan for processing and storage. All international transfers are conducted with appropriate safeguards to protect your privacy rights.

Transfer Safeguards

When transferring data internationally, we use standard contractual clauses approved by data protection authorities, ensure adequate protection levels in destination countries, or obtain your explicit consent for the transfer. Our cloud infrastructure partners maintain certifications for international data protection standards.

Regional Data Preferences

Where technically feasible, we store and process Taiwan customers' data within the Asia-Pacific region to minimize cross-border transfers and ensure faster service performance.

Cookies and Tracking Technologies

We use various tracking technologies to enhance your experience with our services and gather insights about usage patterns. You have control over most of these technologies through your browser settings.

Essential Cookies

Some cookies are necessary for basic website functionality, including maintaining your login session, remembering your preferences, and ensuring security features work properly. These cannot be disabled without affecting service functionality.

Analytics and Performance Cookies

We use analytics cookies to understand how users interact with our tools and identify areas for improvement. This data is aggregated and anonymized, helping us enhance user experience without tracking individual behavior patterns.

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management interface. Disabling certain cookies may limit some features but will not prevent you from using core SEO tools and services.

Children's Privacy Protection

Our services are designed for business use and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such information, we will promptly delete it from our systems.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately for assistance with data removal.

Privacy Policy Updates and Notifications

We periodically review and update this privacy policy to reflect changes in our practices, services, or applicable laws. When we make significant changes that affect how we handle your personal information, we will provide notice through multiple channels.

Notification Methods

• Email notifications to all registered users for major policy changes
• Prominent website banners highlighting important updates
• In-app notifications within our software tools
• Updated version dates and change summaries on this page

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may close your account and request data deletion.

Contact Information for Privacy Inquiries

We are committed to addressing your privacy concerns promptly and thoroughly. Our privacy team is available to assist with questions, requests, or concerns about how we handle your personal information.

We respond to privacy inquiries within three business days and strive to resolve all requests within ten business days. For complex requests requiring technical investigation, we may need additional time and will keep you informed of our progress.